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TERMS & CONDITIONS

Terms and conditions -Website Use These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the thebaccellocollective.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and The Baccello Collective Pty Ltd (doing business as “The Baccello Collective Bathhouse, Massage & Accommodation”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and The Baccello Collective Bathhouse, Massage & Accommodation, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services. Accounts and membership If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration. Links to other resources Although the Website and Services may link to other resources (such as payment websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk. Intellectual property rights “Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by The Baccello Collective Bathhouse, Massage & Accommodation or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with The Baccello Collective Bathhouse, Massage & Accommodation. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of The Baccello Collective Bathhouse, Massage & Accommodation or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of The Baccello Collective Bathhouse, Massage & Accommodation or third party trademarks. Limitation of liability To the fullest extent permitted by applicable law, in no event will The Baccello Collective Bathhouse, Massage & Accommodation, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of The Baccello Collective Bathhouse, Massage & Accommodation and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount no greater than one dollar or any amounts actually paid in cash by you to The Baccello Collective Bathhouse, Massage & Accommodation for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose. Indemnification You agree to indemnify and hold The Baccello Collective Bathhouse, Massage & Accommodation and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part. Dispute resolution The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of New South Wales, Australia without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Australia. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in New South Wales, Australia, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. Changes and amendments We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement will constitute your consent to those changes. Acceptance of these terms You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services. This terms and conditions policy was created with the help of https://www.websitepolicies.com/terms-and-conditions-generator Contacting us If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below: thebaccellocollective@gmail.com This document was last updated on May 6, 2023

The Baccello Collective Pty Ltd 

The Baccello Collective Bathhouse, Massage and Accommodation  Terms & Conditions
This information was last reviewed and updated on: 08.05.2023 

Please note that by making a booking with The Baccello Collective Bathhouse, Massage & Accommodation you are accepting all ‘Terms and Conditions.’ 
 

SERVICES  
The Baccello Collective Bathhouse, Massage & Accommodation reserves the right to alter prices and services without notice. While The Baccello Collective Bathhouse, Massage & Accommodation, and our staff advocate the health and wellbeing benefits of our services & facilities, they are provided for the purpose of relaxation and recreation. The Baccello Collective Bathhouse, Massage & Accommodation, and our staff do not claim that any services offered at our facility should substitute medical advice or treatment by a doctor. Please advise us at the time of booking if you have any medical conditions, injuries or mobility issues that may put you at risk when using our services and facilities.  Our staff will then be able to provide you with more information about venue accessibility and services/facilities suitability and discuss whether we will be able to accommodate your needs. In the case we are unable to accommodate your needs, a refund (subject to 10% processing fees) will be granted. 

 
BOOKINGS/CANCELLATIONS & REFUNDS 

Online bookings made through our website or social media pages require payment at the time of booking to secure your booking. You may change your booking to an alternate, available session time providing this is done at least 24 hours before the time of your original booking. 

Bookings may only be cancelled and/or rescheduled at least 24 hours before your original booking time and is subject to session availability. Late cancellations and missed appointments will be charged the full price of the services booked. 

To reschedule your booking with more than 24 hours notice, phone or message The Baccello Collective to make an alternative time or use our online booking service.  If you would prefer a refund, please contact us with your banking details including: account name, account number and BSB. All refunds are processed within 7 days and are subject to a 10% processing & admin fee. We appreciate your understanding.  

Please arrive at least 5 minutes before your booking time. We are unable to extend session times or bookings to accommodate late arrivals. Please ensure you leave within 10 minutes of your session time ending for the safety of all clients and guests (this ensure capacity is not extended and safe parking).  

GIFT CARDS  
As of Jan 2023 all gift cards/vouchers are valid for one year from original purchase date. 
Gift cards/Vouchers are not refundable nor are redeemable for cash and cannot be used to purchase other gift cards. Expired gift card/vouchers are not redeemable. If a gift card/voucher is used to confirm booking (instead of credit card details) and you cancel or are a no-show, that amount will be deducted from the original voucher value.  On occasion gift vouchers will not be redeemable on select dates, promotions or events. 

 

HEALTH AND SAFETY 
Clients acknowledge that they utilise the facility and engage in our services at their own risk. 

Clients are expected to notify staff at The Baccello Collective Bathhouse, Massage and Accommodation of any medical conditions that may put them at risk in using our services and facilities (I.e. unmanaged hypertension, pregnancy).  
The Baccello Collective Bathhouse, Massage and Accommodation will not be held responsible for any damages, injury or death that occurs at, or as a result of using our facility. This includes allergies to products and/or treatments, and any food or drink consumed fromThe Bacccello Collective Bathhouse, Massage and Accommodation. 

The Baccello Collective Bathhouse, Massage and Accommodation reserves the right to refuse use of facilities to patrons suffering from health conditions that may put others or themselves at risk (e.g.: contagious skin conditions). 
In order to maintain hygiene, clients must shower before using the The Baccello Collective Bathhouse facilities including spas, sauna, steam room and plunge pool.  Clients with long hair are asked to tie their hair up before entering the spa or pool.  
By entering The Baccello Collective Bathhouse, Massage and Accommodation, clients acknowledge the risks associated with bathing in a communal space. While all measures are taken to ensure the highest level of hygiene at our facilities, The Baccello Collective Bathhouse, Massage and Accommodation do not take responsibility for any illness or medical condition that is believed to be contracted as a result of using our shared bathing and treatment facilities. 
 
The Baccello Collective Bathhouse, Massage and Accommodation reserves the right to refuse use of facilities or services to patrons under the influence of alcohol or drugs, or those who behave in a manner which is deemed abusive or harassing to other patrons and/or staff. In the event that this occurs, any payment made will not be refunded. 

 
PERSONAL EFFECTS  
The Baccello Collective Bathhouse, Massage and Accommodation takes no responsibility for any items lost or stolen at the facility. All valuable items should be locked in your car prior to entering the bathhouse. Guests staying in the B&B are responsible for locking their room when unattended. Lost property will be kept at the facility for four weeks. If items aren’t collected (or arrangements to collect at a later date made with facility staff) they will be discarded.  

 

GENERAL CONDITIONS OF ENTRY 

  1. You acknowledge and agree to the ‘terms and conditions’ of The Baccello Collective Bathhouse, Massage and Accommodation.  

  2. You acknowledge and agree that: you assume all risk of Injury and Illness associated with entering The Baccello Collective Bathhouse, Massage and Accommodation including the risk of Injury or the contraction or aggravation of an Illness that might arise from slipping on wet areas; emergent in, and movement between, extreme hot and cold temperatures; the malfunctioning of equipment; the actions of other guests; and understand that this list is not a complete or exhaustive list of all possible risks. Some or all of the services and facilities may not be suitable during pregnancy and that you are responsible for seeking your own medical advice and medical clearance before booking; you represent that you have no per-existing Injury or Illness (or any condition that would predispose you to Injury or Illness) you enter The Baccello Collective Bathhouse, Massage and Accommodation on your own volition and entirely at your own risk. 

  3. You agree to abide by the instructions of The Baccello Collective Bathhouse, Massage and Accommodation staff, contractors and/or owners at all times or you may be asked to leave the premises and refused entry in future. This is to ensure safety and enjoyment for all clients and guests. Your entry into the premises of the Service Provider is on strict condition that you comply with the safety and other general instructions given by the Service Provider’s. You will not be given a refund for any unused time should you be asked to leave the premises for any reason whatsoever and you acknowledge your entry to the premises is strictly on this basis. 

  4. On occasion, promotional video or photographs may be used by the Service Provider which may include your image whilst being engaged in Recreational Activities. You will be contacted in writing for permission to use these images. By booking our services you consent to this and use of promotional material unless you specifically request in writing that your image not be used for this purpose. 

  5. You acknowledge that security video is used on the public areas of The Baccello Collective Bathhouse, Massage and Accommodation and consent to this use for security and safety purposes only.  

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